Policies & Procedures

RECOMP SCIENCE USA POLICIES

Shipping & Return Policy

All orders are shipped via FedEx, UPS, or USPS with delivery confirmation. Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

Once shipped, customers will receive tracking information by email. Please allow up to 72 hours for tracking updates to appear.

If any item in your order is delayed or unavailable, we will notify you promptly.

For security purposes, orders over $300 may require signature confirmation upon delivery.

Domestic Shipping

Recomp Science USA offers the following shipping options:

  • Standard Shipping (2–8 business days): $25

  • Overnight Shipping (1–2 business days): $100

  • Free Standard Shipping on U.S. orders over $500

Delivery timelines begin once the order ships. Carrier delays due to weather, holidays, or other factors are outside our control.

Returns & Refunds

If you are not satisfied with your purchase, eligible items may be returned under the following conditions:

  • Return requests must be submitted within 7 days of delivery

  • Products must be unopened and in original packaging

  • Returns require prior approval

Approved refunds are issued to the original payment method, minus original shipping fees. Refunds are typically processed within 2–5 business days after return inspection.

To request a return, contact: Support@recompscienceusa.com

Order Cancellations

Orders may be canceled prior to shipment by contacting support. Once an order ships, it must follow the return process above.

Terms of Service

This website is operated by Recomp Science USA. By accessing or purchasing from our site, you agree to the following terms.

Product Use

All products sold by Recomp Science USA are sold for laboratory research and educational purposes only. Customers are responsible for ensuring compliance with all applicable laws and regulations.

Orders

We reserve the right to refuse or cancel any order suspected of fraud, misuse, or violation of our policies.

Payments

All payments are processed securely through third-party payment processors. We do not store credit card information.

Limitation of Liability

Recomp Science USA shall not be liable for any damages arising from improper handling, storage, or use of products.

Privacy Policy

Recomp Science USA respects your privacy.

We collect only necessary customer information to process orders and provide customer service. We do not sell or share personal data with third parties except as required to fulfill services such as payment processing and shipping.

All payment transactions are handled through secure third-party gateways and are encrypted.

Research Disclaimer

All products sold by Recomp Science USA are intended for laboratory research and educational purposes only.

Products are not intended to diagnose, treat, cure, or prevent any disease and are not intended for human or animal consumption.

By purchasing from this website, the buyer acknowledges that they are qualified to handle and use research materials responsibly and in accordance with applicable laws.

Additional Information

Chargebacks will not be tolerated and will cause you to be added to our do-not-sell list, and legal action may be taken.

Emails indicating products were used for human or animal consumption will not be responded to and will void our Satisfaction Guaranteed Policy. This will also not be tolerated and will cause you to be added to our do-not-sell list, and legal action may be taken.